Hotel Beirut

Niranjan v 4 months ago

The service was poor, Wifi was not working properly every time they have been saying we will call technitian I have changed the room still the problem is same Actually WIFI bandwidth is very less after 4 days I have insisted that WiFI mandatory, then they have kept Wifi receiver then it was working properly Rooms are very old No tea or hot water kettle in the room I stayed for 9 days, after 3-4 day I have noticed that 60 USD missing forma the room; after that I have red all the reviews. the similar experience is there with other customer too...... very limited breakfast items we can keep this hotel as last option

Honey Yousef 10 months ago

I’d like to share my experience during my stay at the Beirut Hotel in Cairo. Being originally from Heliopolis, this hotel was my first choice because of its location—and it did not disappoint. It’s within walking distance of everything I needed, and public transportation is close by for getting around the city. It’s truly an excellent spot for anyone wanting to spend quality time in the heart of Heliopolis. I had the pleasure of meeting the owner, Nadya, who was incredibly kind, sweet, and compassionate. She made me feel completely at home, almost like family. The service throughout my stay was wonderful. Aya, the housekeeper, made sure everything was always clean and tidy. The front desk team was consistently polite and helpful, especially Rames and Laura, who even helped by arranging Uber rides for me. Breakfast each morning was a joy thanks to Hebba, Michael, and Marwen they made me feel like I was dining in my own home. They even surprised me with a special cake on my last day as a birthday gift. Special Thank you to the manager Naveen who is doing an excellent job running and is making sure thing are going smoothly. The rooms do have some areas that could be improved. The b

Elizabeth Mansour 11 months ago

I would have loved to give this place five stars for service and rooms but unfortunately I cannot. Firstly, I will say all the staff we dealt with were very helpful, friendly and professional. Our floor housekeeper - Tahra - was excellent. Our room was always well done, clean and tidy. However, there were some issues with the room. 1) three nights in a row the power in our room cut off and my mum and I were waiting 5-10 minutes before someone would come. We asked why this would happen and got several excuses from the switch is just old to it could just be using a blowdryer, which we never did. 2) over two - three nights the tv reception was terrible, constantly cutting off. Once this was resolved the channels were all jumbled and my mum could barely find something she liked to watch. 3) the wifi was very poor and even if you had signal it would be very slow. 4) my mum inspected six rooms before she was able to select one that was clean and liveable. The first room we were in was just dated and had no upgrades. We switched rooms because when my mum checked the bed it was dirty and the sheets were stained. When we raised these issues on checkout, all we got was an apology no offer