Prime Residence Point 90

hui yang 2 months ago

This is a terrible hotel with extremely poor customer service. Due to a change in my travel plans, I had to leave three days earlier than expected. I had originally booked and paid for one full week. After being away for two days, I came back to stay for the remaining three days that I had already paid for. However, when I returned, the hotel told me that I had to pay again in order to check in, even though I had already paid for those remaining three days. They refused to refund any of the money I had already paid. Instead, they demanded that I pay a second time for the same stay before they would let me check in. The staff’s attitude was extremely rude and unprofessional throughout the entire process. I will never stay at this terrible hotel again. I also hope other travelers will be aware of this before booking.

Alaa Badawood 7 months ago

I recently stayed at prime residence point 90 and had a very pleasant experience. The apartment was clean, spacious, and well organized. The furniture was modern and comfortable, and the kitchen was fully equipped with all the necessary appliances.The location was excellent, close to point 90 mall 5 mins walk. The staff were friendly, professional and always ready to help especially Fatimah. Check-in and check-out were smooth and quick. The overall atmosphere was quiet and relaxing, which made my stay very comfortable.

Alaa Omar a year ago

I’ve stayed here four times already, and it will continue to be my go-to place for every future trip to Cairo. What makes this place truly special is how safe and welcoming it feels to be there. I always feel completely at ease here. The environment is secure, calm, and comforting. The staff are exceptionally friendly and kind. They are always available 24/7, no matter the time of day, to assist with anything you may need. You can truly feel that they do everything possible to make each guest feel at home. Every detail is thought through to ensure your comfort, and you’ll find everything you might need during your stay. It’s rare to find a place that combines such professionalism with genuine warmth. I always come back because I know I’ll be taken care of—and I’ll definitely return again on my next visit to Cairo. Highly recommended for anyone

Lee Al Qassab a year ago

I stayed here with my sister for a whole week. The place is so modern and clean you will be surprised. The room furniture and amenities were absolutely wonderful. I got a studio and it was very spacious. The staff were great and on call 24/7 special thanks to Samah, Ali, Khalid and Ahmed. I was pretty annoying but they attended my needs very carefully. The place is at a great location, the mall is within a walking distance. The Residence provides you with everything you need, as soon as we walked in they gave us important business cards like the nearest pharmacy and supermarket. This place is definitely going to be my usual place when visiting New Cairo.

Mohammad Shnyour a year ago

We had a very comfortable stay at this hotel! The location is great—just a 10-minute walk to 90 Points Mall, and getting around by taxi was easy and reasonably priced. The room was well furnished and included everything we needed: a fridge, oven, and even a washing machine. The staff were all very friendly and helpful, which made the stay even better. The only downside was that I requested a room make-up by placing the label, but unfortunately, it wasn’t done when I returned. Overall though, it was a very good experience and I’d definitely consider staying here again!